FAQs

How do I contact the Purpleseamstress?

Please send Melinda Dozal a message on her Facebook page

Does Purpleseamstress ship to my country?

Purpleseamstress ships to anywhere in the world!

Is there a minimum/maximum amount of yards I can order on the website?

Yes, you may order 1-19 yards total through the website.  If you would like to order more than 19 yards, please contact Melinda on Facebook so she can calculate your unique shipping cost.

What are my payment options?

You can pay securely through PayPal.  When you are ready to pay for the items in your cart, the Purpleseamstress website will direct you to Melinda’s PayPal account.

When will my order ship? 

The Purpleseamstress prides herself on being prompt.  Your order will be processed and shipped within 3 working days.

What are the US shipping charges?

The website will give you an estimate of shipping cost before you check out. I do not charge a handling or packing fee and I refuse to make money on shipping charges. All rates are USPS shipping rates.

US Residents:

US Residents:

US Residents:
1 yard First Class $6.28
2 to 4 yards Priority Flat Rate Envelope $8.15
5 to 10 yards Medium Flat Rate Priority Box $14.50
11 to 20 yards Large Gameboard Flat Rate Priority Box $20.05

Canadian Residents:

Please note: we have no control over these rates, they are set by USPS. Please contact me if you would like your items sent via a different class. We think these prices to ship to Canada are outrageous!

1 yard First Class $16.39
2 yards $16.39
3 yards $24.55
4 yards $24.55
5 yards $37.05
6 yards $37.05
7 to 10 yards Medium Flat Rate Priority Box $47.10
10 to 19 yards Large Gameboard Flat Rate Priority Box $61.30

All other International Residents:
1 yard First Class $13.00
2 to 4 yards Priority Flat Rate Envelope $27.00
5 to 10 yards Medium Flat Rate Priority Box $78.10
10 to 19 yards Large Gameboard Priority Flat Rate Box $98.65

What is the return policy?

If you are not happy with your order, the Purpleseamstress is not happy.  Please contact Melinda via Facebook or email if you are not satisfied and she will work with you to resolve the issue.

Help! I forgot my password!

No problem! Contact me and I’ll be happy to reset it for you. Sometimes the emails with password reset instructions get classified as spam, so please check your spam folder if you requested a password reset.

Where do I enter a coupon code?

There’s a box for coupons in the cart and checkout pages. Enter the code in the box and hit “Apply coupon” and you’re all set! The image below shows an example cart, the purple arrow is pointing at the coupon code input box

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